Reference Cases

Director of Corporate Services – ASX Listed Entity.

IronStar Consulting was engaged to provide specialist procurement services to our organisation on a variety of projects. In that time I’ve found their team to be highly professional, committed and focused on achieving positive results for us. Having worked with Mark (in particular) on these projects, and from a client’s viewpoint, he brings a fresh, practical, and no nonsense approach coupled with his significant experience within the industry. The various projects were handled in a timely manner and delivered and in most cases exceeded set targets.

Group Finance Manager – Private Corporation.

IronStar Consulting were leading change agents in the transformation of our Procurement function, driving real change in structures and processes and delivering better value for money and improved customer service levels. ISC team engaged with the management team, providing refreshing insights, candid opinions and tactical solutions in a significant change management project.

Business Director – International Bank.

On a Win Win basis ISC has worked with … Bank and our former subsidiary …. over a period of time. ISC added significantly to our bottom line both in terms of direct and indirect savings. We look forward to our continued business relationship.

Group Procurement – Fast Food Industry.

We have used the services of ISC on a consultancy basis with a no saving – no pay basis, we are very happy with the quality of service and are happy to recommend them to other companies.

Chief Financial Officer – Capital Intensive Industry.

In a capital intensive industry, values are very large and you need to have the right adviser to provide the right strategic advice from the beginning. IronStar proved to be the right partner for us demonstrating good technical knowledge and expertise.

Food Retail Store – Multiple Outlets.

The current S&OP process was not delivering consistent service levels to our customers and was directly impacting our customer engagement.

IronStar conducted a full review of our end-to-end demand and supply process encompassing people, processes and systems, delivering a fact-based deep-dive analysis which identified service level and inventory performance improvement opportunities.

“IronStar also built capability within the organisation on the importance of S&OP and its role in managing the business. This enabled senior leadership to fully engage in the S&OP process to drive an issue based, KPI driven S&OP process with clear ownership of the forecast and other key areas.”

“IronStar helped us reduce inventories and improve operating cash flow by $12 million within 12 months whilst improving stock availability in stores. All the more impressive considering we were growing rapidly but experiencing tough retail trading conditions at the time. Pleasingly, we’ve been able to sustain and improve on these results since then.”

QSR – Multiple Outlets.

“IronStar made sense of the complex issues facing our parts and service operation. They identified a clear strategy and road map to move us towards best practice that would support our current and future growth. They understood the complex technical and process side of the business and communicated solutions in a clear and effective way. Working side by side with IronStar was an enjoyable experience.”

“IronStar put together a very knowledgeable and experienced team for us and worked through the complex problem we put to them methodically and in a very practical way. They gave us a good position to make our decisions for the way forward. Besides the professionalism displayed, the IronStar team was very approachable and easy to work with.”

Considering we were growing rapidly but experiencing tough retail trading conditions at the time. Pleasingly, we’ve been able to sustain and improve on these results since then.

“Impressive considering we were growing rapidly but experiencing tough retail trading conditions at the time considering we were growing rapidly but experiencing tough retail trading conditions at the time.”

Manufacture – Food.

Our client, a manufacturer and distributor of food solutions, had doubled their revenue within the last seven years, so were looking for opportunities to ensure their systems and processes were able to support their continued growth.

Additional challenges our client faced included a recently implemented ERP system that was not being leveraged to drive purchasing requirements, unclear roles & responsibilities, multi-level substitutable BOM components, a high proportion of product innovation and introduction, and a high supplier volatility.

IronStar was engaged to review their current supply chain and develop a roadmap that would deliver the required improvements.

Dairy Drinks – Short Shelf Life.

Our client is a national producer of dairy drinks, food and fruit juice for industry and retail channels. They were facing significant challenges maintaining acceptable service levels to customers with customers threatening to de-range various products if service levels did not improve.

Our client sought help to review their demand planning processes and tools with a view to identify improvement opportunities. Quantified savings identified included up to $23M reduction in inventory holdings, service level improvements from 87% to 98% and a reduction of damaged and dated (D&D) products from $32m to $15m.
20-40% inventory investment reduction.
Increased service levels ranging up to 99.9%.
10%-15% reduction in supply chain operating costs.
5%-20% spend management savings.
The ability to fund business initiatives from operating cash flow (OCF) improvements.
Improved return on capital employed (ROCE).
A minimum 3:1 ROI (10:1 to 30:1 typical).

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